SHIPPING AND DELIVERY

Given the price of our items, Tirelli sends all parcels (within Australia) with ‘signature on delivery’. If you, the customer, requests safe drop or Authority to Leave with Australia Post, Tirelli is no longer liable if your parcel is missing as we use ‘signature on delivery’ to ensure the safest method of delivery. If you would like us to send without Sign on Delivery please email contact@tirelli.com.au after you place your order and we can arrange it for you. Thank you!

Free standard shipping on all orders over $50.00. For orders under $50.00 a shipping fee of $10.00 will be added to your cart. Express shipping is available on orders under $50.00 for a fee of $16.00. For orders over $50.00 express shipping is $9.00

T I R E L L I will endeavour to deliver your garments to you as soon as possible. Your garments will be delivered to you on a business day. Please allow up to 2 business days for your order to be processed prior to shipping. Our orders are shipped using Australia Post.

Standard delivery can take between 4-8 business days to major cities within Australia. Western Australia and Northern Territory can take up to 14 business days.

Express delivery takes between 1-3 business days to major cities within Australia. Western Australia and Northern Territory 3–7 days. Please allow up to 2 business days for us to process your order before sending express.

All our deliveries require a signature on delivery to mitigate the amount of lost or stolen parcels, therefore they cannot be left in a safe place unless requested. If requested, the customer accepts responsibility for lost or stolen parcels. A secure delivery address is recommended. Lost or stolen postage is not covered by insurance, and T I R E L L I is not responsible for stolen or lost parcels.

For New Zealand customers, orders under $200.00 with standard shipping will cost $10.00, and $20.00 for express. On orders over $200.00, standard shipping is free and express will cost $15.00.

Standard shipping is estimated to take between 8-12 business days, while express is 4-8. Please note that the delivery dates are estimates, as we cannot guarantee whether the parcel will encounter delays or not. Allow up to an extra 2 weeks to account for any possible delays.

Orders which are equivalent to $1000 NZD or more will incur duties or customs charges by NZ Customs. The charges must be paid by the recipient directly to NZ Customs or its authorised service provider before the successful delivery of the parcel. T I R E L L I is not responsible for paying or reimbursing the customer for any local customs charges.

T I R E L L I will endeavour to deliver your goods to you as soon as possible. Goods will be delivered on a business day. If an order is placed on a weekend or public holiday, it will be processed on the next business day.

For more information regarding international delivery times, visit: https://auspost.com.au/service-updates/international-delivery-times#international

For United Kingdom customers, orders under $200.00 with standard shipping will cost $15.00, and $30.00 for express. On orders over $200.00, standard shipping is free and express will cost $15.00.

Standard shipping is estimated to take between 6-12 business days, while express is 4-8. Please note that the delivery dates are estimates, as we cannot guarantee whether the parcel will encounter delays or not. Allow up to an extra 2 weeks to account for any possible delays.

Orders which are equivalent to £135 GBP or more will incur duties or customs charges by UK Customs. VAT is charged on all goods (except gifts worth £39 or less). These charges must be paid prior to the successful delivery of the parcel. T I R E L L I is not responsible for paying or reimbursing the customer for any local customs charges.

T I R E L L I will endeavour to deliver your goods to you as soon as possible. Goods will be delivered on a business day. If an order is placed on a weekend or public holiday, it will be processed on the next business day.

For more information regarding international delivery times, visit: https://auspost.com.au/service-updates/international-delivery-times#international

For Canadian customers, orders under $200.00 with standard shipping will cost $15.00, and $30.00 for express. On orders over $200.00, standard shipping is free and express will cost $15.00. Standard shipping is estimated to take 6-10 business days, while express is 4-8.

Please note that the delivery dates are estimates, as we cannot guarantee whether the parcel will encounter delays or not. Allow up to an extra 2 weeks to account for any possible delays.

The Canada Border Services Agency calculates any duties owing based on the value of the goods in Canadian dollars. Unless exempt, you must pay 5% GST on any items imported. These charges must be paid prior to the successful delivery of the parcel. T I R E L L I is not responsible for paying or reimbursing the customer for any local customs charges

T I R E L L I will endeavour to deliver your goods to you as soon as possible. Goods will be delivered on a business day. If an order is placed on a weekend or public holiday, it will be processed on the next business day.

For more information regarding international delivery times, visit: https://auspost.com.au/service-updates/international-delivery-times#international

For USA customers, orders under $200.00 with standard shipping will cost $15.00, and $30.00 for express. On orders over $200.00, standard shipping is free and express will cost $15.00.

Standard shipping is estimated to take between 6-10 business days, while express is 4-8. Please note that the delivery dates are estimates, as we cannot guarantee whether the parcel will encounter delays or not. Allow up to an extra 2 weeks to account for any possible delays.

Prices are displayed and charged in AUD and will fluctuate daily according to the conversion rate. Duties and taxes are payable at US customs if your order exceeds $780 USD. T I R E L L I is not responsible for paying or reimbursing the customer for any local customs charges.

T I R E L L I will endeavour to deliver your goods to you as soon as possible. Goods will be delivered on a business day. If an order is placed on a weekend or public holiday, it will be processed on the next business day.

For more information regarding international delivery times, visit: https://auspost.com.au/service-updates/international-delivery-times#international

Click here for a map of all T I R E L L I stockists.